Layer 3 Technologies

Hosting

Hosting your company website and data has never been easier. Don’t waste your time with overseas services where help can literally be around the corner.

Online Support

Our team of support staff are world class and provide both local and remote assistance, whatever the issue may be!

Networks

Networks are complicated, but we make sure you get all the benefits of the latest technology without the hassle. Sharing data and connecting people and devices are our speciality.

Hardware

Top of the range hardware to power your business, both in the ‘cloud’ and locally, is essential for your business to operate at it’s fullest capacity.

About Us

Here at Layer 3 IT we love to make our customers technological needs an easy
and streamlined process so they can focus on what really counts for their business!

We get it… Technology often feels like a hindrance for people wanting to move forward with their business. The extended down times, technical issues or even data loss costs can cost a business serious time and money. This is why we love to operate in the background so we can help your business run the way you imagined it to. You shouldn’t have to worry about IT related issues when the demands of running a business are already so high.

Technology makes sense to us and we love to make it easy for you to understand. Translating this complicated world and working with your business so that common IT frustrations are a thing of the past is just what we love to do. Your business or service should become better because of technology rather than be held back by it. We’ll be on your team and always available so that your future business endeavours are as productive as you envisioned them to be.

We Talk You Through Your Needs

We listen to what your particular business needs are

On Site Consultation

You’ll get to know us and we’ll feel part of the team

Hardware and Software Analysis

A top to bottom look as to where your business can improve

Implementation

We’ll operate seamlessly in the background

Ongoing Support

We are always there if you ever need us

WE ARE HELPDESK
FOCUSED

YOU'RE GOING TO LOVE WHAT ELSE WE PROVIDE

The I.T world is often overwhelming to the uninitiated, so here is a collection of other services
we provide that can help you with your business needs.

Software Support

Software for your business can often be confusing and overwhelming, or your business may not be aware of the full functionality of individual programs. We translate this complication into effective training and support for your team members.

Customized Deployment

We understand that not all businesses are the same so we are here to cater for your indivuidual needs. Our team of highly experienced professionals can help deploy the required service for your individualised requirements.

Hardware Sales and Consultation

Each business has unique needs in terms of their own hardware and peripheral requirements. We’ll make sure that your business is utilising the latest technology to help you get the job done faster and more efficiently.

Internal Communication

How fast you can communicate efficiently with your team is essential to every business. Most businesess use internal communication systems that are slow and waste valuable time. We set up the systems that will take your internal communication systems to the next level.

Network Maintenance

We’ll be busy in the background making sure your network hardware and software is doing what they should be doing so you can focus on what is most important.

Onsite and Offsite Data Back-up

Losing data should be a thing of the past when we implement our tailor made back up systems for your business.

Support Tickets

Endpoints Managed

Projects Finished

Testimonials

Here are some happy clients.

"Joe it is a pleasure to do a referral for Layer 3 IT I couldn't be happier with the service. For the past two years Layer 3 IT have managed our network here at the Awabakal Aboriginal Primary Health Care Centre. The Layer 3 IT helpdesk is very friendly and easy to use, and goes above and beyond to ensure our servers and systems are working great. Whenever I have requested their help they have responded in a fast and timely manner and no job is too big or small. I am also grateful for their professional advice and direction in moving our organisation forward in technology and believe we have the best support we can possibly have. I would happily recommend Layer 3 IT for companies that depend on technology to operate their business"

Debbie Massie

Awabakal Aboriginal Primary Health Care Centre

"We’ve trusted Joe to service our technology for over two years and he’s always gone out of his way to ensure that we’re getting the absolute maximum return from our technology. Being a small business in a highly competitive industry we’re always looking for ways to use technology to improve our processes, and ways that we get more value from our systems and that’s exactly what Joe’s helped us to achieve. I would happily recommend Layer 3 IT for any small business that value’s their business technology.

Tony Gold

Liquid Gold Café

"I’ve always been pleased with the wonderful service / turnaround time with Layer 3 IT. They really understand our needs, especially building / implementing solutions for our needs. Great product knowledge, with excellent service with limited downtime. I can’t stress enough the importance of dealing with Layer 3 IT that take the time to know what solution will best suit your needs."

Yianni Moratidis

Genr8 Entertainment

"Brendan and Joe provide a fantastic service. They have always delivered on what they promise and respond promptly to my needs. I feel that my business is secure and protected and I can confidently recommend the Layer 3 IT service."

Tony Pereira

Lake Macquarie Financial Planning

"It is with great pleasure that I provide this testimonial for Layer 3 IT. Layer 3 IT is committed to innovation and collaboration in the region. I understand Layer 3 IT are at an exciting stage in the development and growth of their business. A significant market opportunity currently exists that will not only benefit Layer 3 IT , but also other Clients they are partnered with. During the transition stage from another It company we found all the staff at Layer 3 IT to be friendly and wanting to assist in any way to improve security and the overall performance of our server. I would like to express my strongest endorsement to Layer 3 IT. It would be my pleasure to speak further on Layer 3 IT highly regarded credentials should this be required."

Jamie Howard

Group Managing Director - HMS Group of Companies Australia

HELP US...

Contact Us Now

Please fill in your details below so we can get in touch with you as soon as possible.

Address

B402 Shortland Esplanade
Newcastle East 2300

Phone

(02) 4953 9116
0423 696 656

Email

info@layer3it.com.au
support@layer3it.com.au